Legal
Refunds and cancellation
You can cancel TurfOps at any time. Cancelling takes effect at the end of the month you have already paid for, and you keep full access until then. Because billing is monthly in advance, we do not refund part months, except where the law requires it.
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1.How billing works
TurfOps is priced per site per month, in rand. You pay monthly in advance through PayFast, and the charge repeats each month until you cancel. If you change your sites or plan, the new amount applies from your next monthly charge. See the pricing page for current prices.
2.Free trial
Where a plan has a free trial, nothing is charged during it. If you cancel before the trial ends, you are never charged.
3.Cancelling
You can cancel at any time in Settings, Billing, or by emailing info@turfops.co.za. Cancelling takes effect at the end of the month you have already paid for. You keep full access until then and no further payments are taken. After that your account is read only and you can still view and export your data.
4.Refunds
We do not refund part months or unused time, except where the law requires us to. If you think you were charged in error, email info@turfops.co.za and we will look into it.
5.Failed payments
If a payment fails, you keep full access for 7 days. After that the account is suspended and becomes read only until the outstanding amount is paid.
6.Price changes
We give at least 30 days' notice by email before a new price applies to you. You can cancel before it takes effect.
7.Full terms
This page is a summary. The full rules are in our terms of service, and how we handle personal information is in our privacy policy.